Zhenzhi Technology was established in May 2021 and incubated by the listed company Hande Information. Adhering to the concept of "joining hands with partners, integrating knowledge and action, excellent innovation, and achieving customer success", it provides large and medium-sized enterprises and organizations with a digital service platform under large-scale model applications. Focusing on three major areas: IT service management (ITSM), shared service management (SSC) and customer inquiries/after-sales services (ITR), it helps companies quickly establish digital service systems and processes, and precipitate the data, implicit knowledge and expert experience of various service scenarios into a high-quality private domain knowledge base, combined with intelligent entities, to provide customers and employees with more intelligent services and interaction modes, so that they can be more efficient and have a better experience.